Effective telehealth adoption is essential for hospitals and healthcare providers that want to advance their care initiatives. Telehealth has taken 30 years to emerge at the forefront of cutting-edge medical and health care; it’s not new. But it is a proven technology that can deliver exceptional value when integrated into a health system.
Leaders in telehealth are recognizing that the technologies and strategies for delivering virtual medical, health, and education services are on a path to change healthcare in significant ways. However, not performing due diligence before planning and implementation of a telehealth system is setting it up for failure from the start.
Bryan T. Arkwright works as a Senior Consultant with Subsidium Healthcare focusing on Telehealth/Telemedicine Strategy and Operations. His interview was recently published in Telehealth and Medicine Today™, wherein he answered key telehealth adoption questions.
During his talk with the online journal of telemedicine and telecare, Mr. Arkwright was of the opinion that “Telehealth success is strongly dependent on adoption, vision, strategy, and subject matter experience. However, it is quite common for organizations to lack depth in any one of these four areas. Once the weak areas or needs are identified, the path to telehealth success can begin.”
The Readiness Factors for Effective Telehealth Implementation
Start off by assessing the clinical value of the service. Implementing telehealth can significantly improve patient experience, reduce cost, and improve quality. Physician and service provider engagement is another critical factor; after all, physicians must be present with significant buy-in from other service providers from a clinical discipline. Telehealth solutions need a strong team with a dependable backup.
Administrative support, access to funding, necessary technological resources, and more importantly, clinical capacity for telehealth appointments and diagnosis should also be made a priority. Without these factors, no telehealth plan can be successfully implemented or executed in healthcare settings.
And finally, it is also important to consider the operational and logistical complexities of implementing such a revolutionary technological change on a huge scale.
Successful Implementation of Telehealth: Win-Win for Everyone!
Smaller community hospitals, bigger medical centers and of course the patients, all parties can benefit significantly from telehealth planning and implementation done right. It is a step in the right direction for all healthcare providers who want to offer optimum care to their patients.
You can read more about hospital readiness for telehealth in this article “TMT Interview with Bryan T. Arkwright: Is Your Hospital or Health System Ready for Telehealth Adoption? Four Key Questions”.
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